Dedham Flower Shoppe Delivery/Substitution Policy

Periodically, substitutions are necessary to ensure your flower arrangement, plant or specialty gift is delivered in a timely manner depending on availability.

Substitution Policy

Substitutions may be necessary to make sure your order is delivered in a timely manner. Dedham Flower Shoppe uses care and attention to your order to ensure that it is as similar as possible to the product on our website.

Flowers

• In arrangements of assorted flowers, the colors shown online will be used if at all possible, even if this means substituting other kinds of flowers of equal or greater value.• For unique flower arrangements, such as all roses or all lilies, we will make every attempt to match the flower type, but may substitute with another color.• If the container that is online is not available, a similar container will be substituted.

Plants

• For green and blooming plants, similar plants may be substituted of equal or greater value.• For unique plants, such as orchids, we will make every attempt to match the plant type, but may substitute with another color.• If the plant container shown online is not available, a similar container will be used.

Specialty Gifts

• Specialty gifts could be substituted with other types  specialty gifts of equal or greater value.